Shipping and return policies for Running Wild Productions

Shipping Info
✈ 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗠𝗲𝘁𝗵𝗼𝗱
• We use priority letter shipping, not registered, not insured.
• We charge a 𝙛𝙡𝙖𝙩 𝙧𝙖𝙩𝙚 of € 2,00 for all shipments, 𝙬𝙤𝙧𝙡𝙙𝙬𝙞𝙙𝙚!

📯 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻
• We usually ship twice a week (Monday, Thursday).
• The average transit time is 1-2 days in Austria, 2-4 days within Europe and 3-7 days to other countries.
• How to calculate your approximate delivery duration:
  Duration = 4 (max delay to ship out) + 2/4/7 (max transport time AT/EUR/World)
  Multiply with 1.4 (the working days factor) and this results in the waiting time the day after the order is placed.

🚧 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗥𝗲𝘀𝘁𝗿𝗶𝗰𝘁𝗶𝗼𝗻𝘀
• Due to COVID-19 there are still delivery restrictions in international shipping.
• Significant delays may occur in available destinations.
• As of April 19, 2022, several countries 𝙘𝙖𝙣𝙣𝙤𝙩 be supplied, namely:
Afghanistan, Ascension, Barbados, Belize, Bhutan, Bolivia, Botswana, Brunei, Burundi, China, Cook Islands, Dominica, Equatorial Guinea, Falkland, Fiji, French Guiana, French Polynesia, Gabon, Grenada, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Cape Verde, Kazakhstan, Yemen, Kiribati, Comoros, North Korea, Laos, Lesotho, Libya, Mayotte, Micronesia, Mongolia, Montserrat, Nauru, Netherlands Antilles, New Caledonia, Nicaragua, Palestinian Territories, Papua New Guinea, Paraguay, Pitcairn Islands, Russia, Solomon Islands, Sao Tome and Principe, Somalia, St. Helena, St. Pierre and Maldives. Helena, St. Pierre And Miquelon, St. Vincent And Grenadines, Sudan, South Sudan, Suriname, Swaziland (Eswatini), Syria, Tajikistan, Timor-Leste, Tonga, Tristan Da Cunha, Chad, Turkmenistan, Turks And Caicos Islands, Tuvalu, Vanuatu, Venezuela, Virgin Islands (Brit.), Wallis And Futuna, Western Samoa.
Return Policy
💰 𝗥𝗲𝘁𝘂𝗿𝗻𝘀
You will be refunded the 𝙛𝙪𝙡𝙡 𝙞𝙩𝙚𝙢 𝙥𝙧𝙞𝙘𝙚 as soon as we receive your return.

🔄 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲𝘀
Do not worry if your item was damaged during shipment.
Send us a photo of the destroyed item, we will send you a replacement item immediately.

⛔ 𝗡𝗼 𝘀𝗵𝗶𝗽𝗺𝗲𝗻𝘁 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱
Please wait another 10 days after the calculated delivery time, notify us and we will figure something out.
Due to the COVID-19 pandemic, we ask for your understanding for delivery delays of up to seven working days, depending on the country you live in.


𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 𝗽𝗼𝗹𝗶𝗰𝘆

❌ 𝗥𝗶𝗴𝗵𝘁 𝗼𝗳 𝘄𝗶𝘁𝗵𝗱𝗿𝗮𝘄𝗮𝗹
You have the right to cancel your purchase within fourteen days after receipt without giving any reason.
Simply notify us, return all merchandise, and we will refund the full purchase price once we receive your return.